Privacy Policy

This Privacy Policy describes how Skyway Global Services (“us”, “we”, or “our”) collects, uses, and discloses personal data when you use our websites: www.skywayglobalservices.com (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions:

Services: The www.skywayglobalservices.com website is operated by Skyway Global Services (referred to as “Skyway Global Services”).

Personal Data: Information about a living person that can identify the individual.

Usage Data: Data collected automatically from the use of or interaction with the Service. (For instance, the span of a page visit)

Cookies: Small pieces of data stored on a device (Mobile, Tab, PC, or Laptop).

Data Controller: The term “Data Controller” refers to the individual, whether natural or legal, who, either independently or collaboratively with others, determines the purposes and methods by which any personal data is processed. For the context of this Privacy Policy, we assume the role of a Data Controller for your Personal Data. The entity that determines the purposes and means of personal data processing.

Data Processors (or Service Providers):  The term “Data Processor” (or “Service Provider”) denotes any individual or legal entity responsible for processing data on behalf of the Data Controller. To enhance the efficiency of data processing, we may engage the services of different Service Providers. Entities that process data on behalf of the Data Controller.

Data Subject (or User): An individual living using the Service and the subject of Personal Data.

Information Collection And Use:

We collect various types of information to improve and provide our Service to you.

Personal Data:

While using our Service, we may ask for certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This may include your email address, first name and last name, phone number, address, and cookies and usage data. We may use this information to contact you with newsletters, marketing materials, and other relevant information. You can choose to opt out of receiving these communications.

Usage Data:

We collect Usage Data on how the Service is accessed and used. This includes information such as IP addresses, browser type, pages visited, date and time of visit, time spent on pages, and diagnostic data.

Tracking Cookies Data:

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can configure your browser to reject or notify you about the use of cookies. However, if you disable cookies, certain parts of our Service may not function properly.

Types of Cookies Employed:

We utilise various types of cookies, including:

Session Cookies: These are used to ensure the proper functioning of our Service.

Preference Cookies: These help us remember your preferences and diverse settings.

Security Cookies: Implemented for security reasons, these cookies enhance protection.

Use of Data:

Skyway Global Services uses the collected data for various purposes, including providing and maintaining the Service, notifying you about changes to the Service, customer support, analysis, and improving the functionality of the Service. We may also use your data for marketing purposes unless you choose to opt-out.

Security Of Data:

We take the security of your information seriously, but please note that no method of transmission or storage over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee absolute security.

Your Data Protection Rights: Legal Grounds for Processing Personal Data According to the General Data Protection Regulation (GDPR).

If you are located in the European Economic Area (EEA), you have certain data protection rights. This includes the right to access, correct, delete, restrict the processing of, and receive a copy of your Personal Data. You also have the right to withdraw your consent and file a complaint with a Data Protection Authority.

Skyway Global Services might process your Personal Data due to the following reasons:

  • We require processing to fulfill a contractual agreement with you.
  • Processing is carried out based on your explicit consent.
  • The processing is in alignment with our legitimate interests and doesn’t override your rights.
  • Processing is essential for payment-related purposes.
  • Compliance with legal obligations necessitates processing.

Data Retention:

Skyway Global Services will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will maintain and utilize your Personal Data to the extent required to comply with our legal obligations (for example, if retaining your data is necessary to abide by relevant laws), settle disputes, and uphold our legal agreements and policies.

Usage Data will also be retained by Skyway Global Services for internal analysis purposes. Typically, Usage Data is retained for a shorter duration, except when this information contributes to enhancing security or improving the functionality of our Service, or when legal obligations dictate the retention of such data for extended periods.

Data Transfer:

Your information, including Personal Data, may be transferred to and stored on computers situated outside of your state, province, country, or other jurisdiction, where data protection laws may differ from those in your jurisdiction.

We may employ third-party companies and individuals as Service Providers to facilitate our Service, provide services on our behalf, and analyse how the Service is used. These Service Providers only have access to your Personal Data to perform these tasks and are prohibited from disclosing or using it for any other purpose.

If you’re located outside Canada and opt to provide us with information, kindly be aware that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy, coupled with your submission of such information, signifies your acceptance of this data transfer.

Skyway Global Services will take all reasonable measures to ensure the secure and compliant treatment of your data in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organisation or country unless adequate controls are established, encompassing the security of your data and other personal information.

Disclosure Of Data:

Disclosure for Law Enforcement Purposes:

  • “In specific situations, Skyway Global Services might need to reveal your Personal Data as mandated by law or in response to legitimate requests from public authorities, such as a court or a government agency.”
  • Compliance with Legal Obligations
  • Skyway Global Services reserves the right to disclose your Personal Data when it believes in good faith that such action is essential:
  • To fulfill a legal obligation
  • To safeguard and uphold the rights or property of Skyway Global Services
  • To prevent or investigate potential misconduct related to the Service
  • To ensure the personal safety of Service users or the general public
  • To guard against legal liabilities

Signals for Opting Out of Tracking

Your Privacy Choices and Rights:

Do Not Track (DNT): We do not currently support the Do Not Track (DNT) setting. DNT is a browser preference that informs websites of your preference not to be tracked. You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.

Your GDPR Data Protection Rights: If you are a resident of the European Economic Area (EEA), specific data protection rights apply.

Skyway Global Services is committed to assisting you in addressing, modifying, deleting, or limiting the use of your Personal Data.

Access and Control: If you want to know what Personal Data we hold about you and wish to have it removed from our systems, please contact us.

Correction: You have the right to rectify inaccuracies or incompleteness in your data.

Objection: You have the right to object to the processing of your Personal Data.

Limitation: You can request the limitation of processing your personal information.

Data Portability: You have the right to receive a structured, machine-readable copy of your data.

Withdrawal of Consent: You can withdraw your consent if Skyway Global Services relied on your consent for processing your personal information.

Please note that we may require identity verification before addressing your requests.

You also have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers:

We may collaborate with third-party companies and individuals to assist in the facilitation of our Service (“Service Providers”). These parties aid in providing the Service on our behalf, delivering Service-related functions, and helping us analyze Service usage.

These third parties are granted access to your Personal Data solely for performing tasks on our behalf. They are obligated not to disclose or utilize your data for any other purpose.

Analytics:

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics. Google’s Use of Collected Information

Google employs the data it collects to monitor and track the usage of our Service. This information is also shared with other Google services. The collected data might be used by Google to personalize and contextualize advertisements within its advertising network.

To prevent your activity on the Service from being tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. This additional feature blocks the transmission of data about your visit activity to Google Analytics via its JavaScript components (ga.js, analytics.js, and dc.js).

For more detailed insights into Google’s privacy practices, kindly refer to the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Advertising and Remarketing

 

Facebook Inc. Remarketing:

Facebook Inc. employs remarketing services to display advertisements on third party websites after you’ve visited our Service. Cookies are utilized by both us and our third-party vendors to gather insights, optimize, and serve ads based on your previous visits to our Service.

Google AdWords:

Google AdWords offers a remarketing service through Google Inc.

For personalized control over Google Analytics for Display Advertising and tailored settings for the Google Display Network ads, you can visit the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. This browser add-on enables visitors to prevent their data from being collected and utilized by Google Analytics.

For comprehensive information about Google’s privacy practices, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook Remarketing:

Facebook provides the Facebook remarketing service.

 

To learn more about interest-based advertising from Facebook, you can visit this page: https://www.facebook.com/help/164968693837950

If you wish to opt out of Facebook’s interest-based ads, follow the instructions provided by Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. Opt-out options are also available through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/, or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/. Additionally, you can opt out using your mobile device settings.

For more in-depth details on Facebook’s privacy practices, kindly refer to Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Payment Processing:

In certain instances, we may offer paid products and/or services within the Service. For such cases, we utilize third-party services for payment processing, such as payment processors.

Rest assured, we do not retain or gather your payment card information. This data is directly shared with our third-party payment processors, whose utilization of your personal information is governed by their respective Privacy Policies. These payment processors adhere to the standards outlined by PCI-DSS, managed by the PCI Security Standards Council, a collaborative effort involving brands like Visa, Mastercard, American Express, and Discover. These PCI-DSS requirements are designed to ensure the secure handling of payment details.

The payment processors we collaborate with include:

Instamojo

Their Privacy Policy can be accessed at: https://www.instamojo.com/privacy/

 

RazorPay: https://razorpay.com/privacy/

PayPal or Braintree

Their Privacy Policy is available at: https://www.paypal.com/webapps/mpp/ua/privacy-full

PhonePe: PhonePe Privacy Policy can be accessed at:

https://www.phonepe.com/privacy-policy

Links to External Sites:

Our Service may include links to external sites not operated by us. Clicking on a third-party link will direct you to that particular third-party site. We strongly recommend reviewing the Privacy Policy of each site you visit.

It’s important to note that we lack control over and accept no liability for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy:

Our Service is not directed at children under the age of 18. We do not knowingly collect personally identifiable information from children. If you believe your child has provided us with their Personal Data without your consent, please contact us and we will take steps to remove the information.

Changes To This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact us:

If you have any questions about this Privacy Policy, please contact us at ceo@skywayglobalservices.com.

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